1. Information Collection

1.1 Personal Information

We may collect personal identification information from Users in various ways, including but not limited to when Users register on the App, make purchases, fill out a form, or interact with the App's features. The personal information we collect may include:

• Name: To personalize your experience and process your orders.
• Email Address: To verify your identity, send order confirmations, and communicate important updates and notifications.
• Password: To authenticate and secure your account.
• Phone Number: For order delivery coordination and account verification.
• Address: For product delivery and shipping purposes.
• Google Auth: To authenticate and secure your account (name, email, and profile picture).
• Payment Information: To process your purchases securely (we do not store complete payment card details).

You have the right to refuse to provide us with your personal information; however, this may prevent you from accessing certain features and services offered by the App, including making purchases.

1.2 Non-Personal Information

We may collect non-personal identification information about Users whenever they interact with the App. This may include technical information about Users' devices, such as the device model, operating system version, unique device identifiers, mobile network information, and shopping behavior data.

2. Third-Party Services

The app uses third-party services that may collect, process, and store data to provide functionality, advertising, or analytics. These services include:

2.1 Google AdMob

AdMob may collect device information and user behavior to serve personalized or non-personalized ads. Users in applicable regions (such as the European Economic Area) will be asked for consent regarding personalized ads in accordance with GDPR and other applicable privacy regulations.

2.2 Firebase

Firebase Analytics and Crashlytics collect data about app usage, crash logs, and performance metrics to improve the app's functionality.

For more details about how Google handles your data, please see the Google Privacy Policy.

3. Information Usage

We may collect and use Users' personal information for the following purposes:

• To authenticate and secure User accounts: Your personal information, including your email address and password, is used to verify your identity and ensure the security of your account.
• To process transactions: We use your information to process your purchases, manage your orders, and facilitate product delivery.
• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more effectively.
• To personalize user experience: We may use your information to personalize your shopping experience, recommend products, and provide customized content and features.
• To manage reward points and coupons: Track your earned points and coupon redemptions for a better shopping experience.
• To send order updates: We use your email address and phone number to send order confirmations, shipping notifications, and delivery updates.
• To send periodic emails: We may use your email address to send you important information and updates regarding the App, your orders, as well as occasional promotional messages. You may unsubscribe from receiving promotional emails at any time by following the instructions provided in the email.
• To facilitate competitions (optional): If you choose to participate in MCQ competitions, your information may be used to track your progress and distribute prizes. Our competitions are knowledge-based, skill-based, and free to play. No gambling, betting, or cash prizes are offered. Competitions are designed for educational and entertainment purposes only.

4. Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction data, and order details stored on our App. Payment information is processed through secure third-party payment gateways (such as Stripe, PayPal, SSLCommerz, or similar services) and is encrypted during transmission. We do not store complete payment card details on our servers.

5. Information Sharing

We do not sell, trade, or rent Users' personal identification information to others. We may share your information with:

• Sellers: Your order information (name, address, phone number) may be shared with sellers to fulfill your orders.
• Delivery Partners: Your delivery address and contact information may be shared with delivery partners to facilitate product delivery.
• Payment Processors: Your payment information is shared with secure third-party payment processors (such as Stripe, PayPal, SSLCommerz, or similar services) to complete transactions. We do not store your complete payment card details.
• Business Partners: We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Third-Party Websites and Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of any third-party websites or services. We encourage Users to read the privacy policies of any third-party websites they visit.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make to this Privacy Policy will be posted on this page, and the updated date will be indicated at the top of the page. We encourage Users to review this Privacy Policy periodically for any changes.

8. Your Acceptance of these Terms

By using Orbit Shop, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.

9. Advertising

We may display image, slider, or video advertisements within the App. These ads are managed internally and may also include third-party SDKs like AdMob. The advertisements are designed to enhance your experience and provide relevant content and promotional offers. Users in applicable regions will be asked for consent regarding personalized ads in accordance with GDPR and other privacy regulations.

10. Shopping Features

Orbit Shop provides e-commerce functionality including:

• Product browsing and search
• Shopping cart management
• Secure checkout and payment processing
• Order tracking and history
• Reward points system and coupon redemption
• Seller ratings and reviews (if applicable)
• Optional MCQ competitions for additional engagement

All shopping transactions are processed securely, and your payment information is protected through industry-standard encryption. Our optional MCQ competitions are knowledge-based, skill-based, and free to play. No gambling, betting, or cash prizes are offered.

11. Children's Privacy

Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at timesshop.xyz1@gmail.com. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

12. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request deletion of your personal data or account removal by contacting us at timesshop.xyz1@gmail.com.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Withdraw Consent: You can withdraw your consent for data processing at any time where we rely on consent as the legal basis.

To exercise any of these rights, please contact us at timesshop.xyz1@gmail.com. We will respond to your request within a reasonable timeframe as required by applicable law.

13. Contact Us

If you have any questions about this Privacy Policy or the practices of Orbit Shop, please contact us at timesshop.xyz1@gmail.com